Privacy Policy

Effective Date: July, 2025

Tiny Talents Professional English Learning Centre (“we,” “our,” or “us”) is committed to protecting the privacy and security of our students, parents, staff, and website visitors. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, use our services, or interact with us in any way.

By accessing our website or providing us with your personal information, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

a. Information Provided by You

• Parents/Guardians: Name, email, phone number, address, child’s name, age, date of birth, school attended, language level, and any medical or learning needs shared with us.
• Students: Names, assessment results, class attendance, progress reports, and homework submissions.
• Job Applicants and Staff: Resumes, qualifications, employment history, identity documents, references, and employment details.

b. Automatically Collected Information

When you use our website, we may automatically collect:

• IP address
• Browser type
• Operating system
• Pages visited
• Time spent on the site
• Referring URL

c. Cookies and Similar Technologies

We use cookies to enhance your browsing experience and to collect anonymous traffic data. You can manage cookie settings in your browser.

2. How We Use Your Information

We use your information to:

• Provide and manage our educational services
• Process enrollments and maintain student records
• Send progress reports, newsletters, updates, and event notifications
• Respond to inquiries and provide customer support
• Recruit and manage staff
• Comply with legal obligations
• Improve our website and services

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties.

We may share information in the following cases:

• With service providers who help us operate our business (e.g., IT support, payment processors, learning platforms)
• With regulators, law enforcement, or government agencies where required by law
• With your explicit consent

All third parties are contractually obligated to maintain confidentiality and use your data only for the intended purpose.

4. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

5. Data Security

We take reasonable and appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include secure servers, encrypted storage, access control, and staff training.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Correct inaccurate or outdated information
• Withdraw consent at any time (where applicable)
• Request deletion of your personal data (subject to legal exceptions)
• Lodge a complaint with a data protection authority

To exercise any of these rights, please contact us at the email below.

7. Children’s Privacy

We collect information about children only with the consent of their parent or legal guardian. We do not knowingly collect personal data directly from children under the age of 13 through our website.

8. Links to Third-Party Websites

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page with the revised “Effective Date” at the top. We encourage you to review the policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or wish to make a request regarding your personal data, please contact:

Tiny Talents Professional English Learning Centre
Email: info@tinytalents.com.hk
Phone: 2332 2872
Address: 1-3/F 6-8 San Fat Street Sheung Shui, N.T
Website: https://tinytalents.com.hk/